Telecaller

A new Telecaller role is open at HM Finance, T.Nagar, Chennai. Salary is up to ₹15,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹12,000 – ₹15,000 per month.

What we are looking for

• Open to freshers
• Education: Tenth Pass
• Good knowledge of Typing speed, CRM tools, Verbal communication and Hindi and English
• Female Only
• No English required
• Freshers can apply
• A calm under pressure, customer-first attitude

Your responsibilities

In this role, you will:

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: T.Nagar, Chennai, Tamil Nadu
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — HM Finance reviews applications regularly.