Tele Caller

Hm Water Components Pvt Ltd is looking for a Tele Caller to join its team in Kukatpally, Hyderabad. The team is filling 2 vacancies. The pay goes up to ₹17,000/month.

Note from the employer

Candidates Should Call To Existing Customers To Remind The Purchases And Complaints To Be Documented. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Hindi, Telugu

Salary and benefits

You will be paid ₹15,000 – ₹17,000 per month.

Your responsibilities

As a Tele Caller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Hindi, Outbound and Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Hindi, Telugu

Quick facts

• Location: Kukatpally, Hyderabad, Telangana
• Work type: On-site
• Employment type: Full time
• Working hours: 10:00 am - 6:30pm | Monday to Saturday
• Openings: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Hm Water Components Pvt Ltd.