Telecaller

HNI Fin Advisory is hiring a Telecaller in Anna Nagar East, Chennai. The pay goes up to ₹19,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹16,000 – ₹19,000 per month.

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Candidate profile

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: CRM tools, Complaint handling, Hindi and English, Typing speed
• Female Only
• No English required
• Freshers can apply
• A customer-first, calm under pressure attitude

Position details

• Work location: Anna Nagar East, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time

Apply today and take the next step in your career with HNI Fin Advisory.