Telecaller

Holiday Club 24 is looking for a Telecaller to join its team in Vijayanagar, Mysuru. Great for first-time job seekers. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Hindi and English, Verbal communication, Complaint handling, Typing speed
• Basic English
• Freshers can apply
• Someone polite and patient

Key responsibilities

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

Position details

• Work location: Vijayanagar, Mysuru, Karnataka
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Click Apply to send your profile to Holiday Club 24. It takes less than a minute.