Senior Manager

Looking for a Senior Manager role in Raipur? Home is hiring now. You can earn up to ₹50,000/month.

Employer’s description

Position: Manager /Sr. Mgr. (Training)Location: Raipur, Chhattisgarh -Head Officegender-:Male Candidate Essential Qualification: Minimum Graduate.Professionally Qualified Preferred.The Applicant Shall Be Responsible For Providing Training Delivery Support To Our Training Centres Based In Various States.To Look After Various Aspects Of Nsqf Aligned. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone patient and polite

Pay and perks

The salary for this role is ₹40,000 – ₹50,000 per month.

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Raipur, Chhattisgarh
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Home.