Telecaller

A new Telecaller role is open at Home Shifting Packers And Movers, Bagdola, Delhi. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, CRM tools and Typing speed
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Position details

• Location: Bagdola, Delhi, Delhi
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with Home Shifting Packers And Movers.