Telecaller

Homeocare International Pvt Ltd is hiring a Telecaller in Rasoolpura, Hyderabad. There are 10 open positions. The pay goes up to ₹18,000/month. Freshers can apply.

Employer’s description

Handle Customer'S Inbound And Outbound Calls. Solving Queries, Telling Them About Products/Offers/Services Follow Communication Scripts When Handling Different Topics Identify Customers' Needs, Clarify Information, Research Every Issue And Provide Solutions And/Or Alternatives Seize Opportunities To Up-Sell Products When They Arise. Type : Sales | Languages : Telugu

Roles and responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Sales and Telugu
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Telugu
• A polite, calm under pressure attitude

Job details

• Work location: Rasoolpura, Hyderabad, Telangana
• Vacancies: 10
• Work type: On-site
• Timings: 9am to 7pm / 10 to 7pm | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Homeocare International Pvt Ltd.