Telecaller

Join Homeocare International Pvt Ltd as a Telecaller in Puducherry, Puducherry. Salary is up to ₹16,000/month. Freshers can apply. There are 5 open positions.

Note from the employer

Handle Customer'S Inbound And Outbound Calls. Solving Queries, Telling Them About Products/Offers/Services Follow Communication Scripts When Handling Different Topics Identify Customers Needs, Clarify Information, Research Every Issue And Provide Solutions And/Or Alternatives Seize Opportunities To Up-Sell Products When They Arise. Languages : Tamil

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Tamil
• Basic English
• Freshers can apply
• Languages: Tamil

Compensation

The salary for this role is ₹12,000 – ₹16,000 per month.

Job details

• Work location: Puducherry, Puducherry, Puducherry
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Vacancies: 5
• Working hours: 10AM - 8 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Homeocare International Pvt Ltd today.