Telecaller

Honda Sohana Service Centre is looking for a Telecaller to join its team in Sector-52, Chandigarh. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Complaint handling, Hindi and English, Typing speed, CRM tools
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Quick facts

• Job location: Sector-52, Chandigarh, Chandigarh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Honda Sohana Service Centre.