Telecaller

Honest Insurance Company wants to bring on a Telecaller for its Begumpet, Hyderabad team. No experience? You can still apply. Salary is up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Complaint handling, Hindi and English, Verbal communication, CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Salary and benefits

The salary for this role is ₹10,000 – ₹20,000 per month.

Job details

• Work location: Begumpet, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Honest Insurance Company today.