Telecaller

Hope and life foundation is hiring a Telecaller in Khanpur, Delhi. There are 25 open positions. You can earn up to ₹27,000/month.

In the employer’s words

Connect With Prospective Donors And Supporters, Explain The Foundation'S Mission And Projects, And Generate Donations To Support Community Welfare Initiatives. Type : Sales, Outbound, Domestic, International | Languages : Hindi, English

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.

What we are looking for

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of Domestic, English, Hindi, International, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Domestic, International
• Languages: Hindi, English
• Someone customer-first and patient

Salary

You will be paid ₹13,000 – ₹27,000 per month.

Position details

• Job location: Khanpur, Delhi, Delhi
• Interview timings: 12:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 25
• Employment type: Full time
• Work mode: Office-based
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Hope and life foundation today.