Senior Telecaller

Hoppr wants to bring on a Senior Telecaller for its Dwarka Sector 19, Delhi team. The team is filling 2 vacancies. Salary is up to ₹30,000/month.

Note from the employer

Make Outbound Calls To Prospective And Existing Customers.Explain Company Products And Services To Customers.Answer Customer Queries And Resolve Concerns Professionally.Generate Leads And Schedule Appointments For The Sales Team.Follow Up With Customers To Maintain Relationships And Close Sales. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Skills and qualifications

• 2+ years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are calm under pressure and customer-first

Salary

Compensation: ₹25,000 – ₹30,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Dwarka Sector 19, Delhi, Delhi
• Openings: 2
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Hoppr.