Telecalling Assistant

Horizon fin corp is looking for a Telecalling Assistant to join its team in Aminjikarai, Chennai. The team is filling 20 vacancies. Great for first-time job seekers. You can earn up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales | Marketing

Who can apply

• No prior experience needed — freshers can apply
• Below 10th or equivalent
• Comfortable with Marketing, Sales
• Female Only
• No English required
• Freshers can apply
• Type: Sales
• Marketing
• Someone patient and customer-first

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Job details

• Location: Aminjikarai, Chennai, Tamil Nadu
• Shift: 10.30 to 6.30
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

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