Tele Caller

Hot Wheels Automotive Pvt Ltd has an opening for a Tele Caller based in Madina Guda, Hyderabad. The pay goes up to ₹18,000/month. The team is filling 2 vacancies.

Note from the employer

Booking Service Appointments, Promoting Seasonal Camps, Recalling Inactive Customers, Handling Service Inquiries, Informing Part Availability, Nps Calling, Post-Service Feedback (Psf), Escalating Grievances, Crm Database Maintenance, Target Tracking. 1 - 2 Years Experience Compulsory. | Languages : Telugu

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹14,000 – ₹18,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu
• A calm under pressure, customer-first attitude

Quick facts

• Work location: Madina Guda, Hyderabad, Telangana
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Hot Wheels Automotive Pvt Ltd.