Manager

Hotel Rest Zone has an opening for a Manager based in Vesu, Surat. Freshers can apply. You can earn up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Pay and perks

You will be paid ₹30,000 per month.

Your responsibilities

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Verbal communication, Active listening, Hindi and English, Typing speed
• Good English
• Freshers can apply
• You are patient and customer-first

Position details

• Location: Vesu, Surat, Gujarat
• Job type: Full time
• Openings: 1
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Hotel Rest Zone.