Receptionist Cum Telecaller

Start your next role as a Receptionist Cum Telecaller with Hotelsmart (Dream Big Hospitality Llp) in Raipur. The pay goes up to ₹25,000/month.

What you will do

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Typing speed, Hindi and English, Active listening, Verbal communication
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Raipur, Chhattisgarh
• Working hours: 11:00 am - 9:00pm | Monday to Saturday
• Vacancies: 1
• Work mode: Office-based
• Interview timings: 11:00 am - 8:00pm | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Hotelsmart (Dream Big Hospitality Llp) today.