Chat Support Executive

House Of Juice has an opening for a Chat Support Executive based in Aphb Colony, Eluru. You can earn up to ₹20,000/month. No experience? You can still apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Typing speed and Hindi and English
• Basic English
• Freshers can apply
• Someone customer-first and polite

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹20,000 per month.

Job at a glance

• Job location: Aphb Colony, Eluru, Andhra Pradesh
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with House Of Juice.