Telecaller

Join Howard International | Best Institute for Spoken English Classes | English Speaking Institute as a Telecaller in Rajpur Road, Dehradun. Great for first-time job seekers. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

You will be paid ₹12,000 – ₹15,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Typing speed, Active listening and Complaint handling
• Basic English
• Freshers can apply
• A polite, patient attitude

Job details

• Job location: Rajpur Road, Dehradun, Uttarakhand
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Howard International | Best Institute for Spoken English Classes | English Speaking Institute. It takes less than a minute.