International Voice Process Agent

HR. co wants to bring on an International Voice Process Agent for its Koramangala, Bengaluru team. Salary is up to ₹36,000/month. The team is filling 30 vacancies. Freshers can apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound, Domestic

Pay and perks

Salary: ₹18,000 – ₹36,000 per month, based on skills and experience.

What you will do

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound, Domestic
• A patient, customer-first attitude

Position details

• Work location: Koramangala, Bengaluru, Karnataka
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 30

Ready to start? Upload your resume and apply to HR. co today.