Telecaller

HR GLOBAL services has an opening for a Telecaller based in Entaly, Kolkata. The pay goes up to ₹11,500/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Hindi and English, Verbal communication, Typing speed, Active listening
• No English required
• Freshers can apply
• A polite, customer-first attitude

Your responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.

Salary and benefits

The salary for this role is ₹10,000 – ₹11,500 per month.

Job details

• Work location: Entaly, Kolkata, West Bengal
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to HR GLOBAL services today.