Customer Care Associate

Looking for a Customer Care Associate role in Kalamassery, Kochi? Hr Globe Recruitment Service is hiring now. The team is filling 25 vacancies. The pay goes up to ₹16,000/month.

Note from the employer

Job Title: Customer Support Executive (Voice Process)Location: Kochi Kalamasseryeligibility Criteria:Any Graduates Can Applyfreshers Can Applylooking For Immediate Joiners. Language Requirement:Hindi With Englishtelugu With Englishtamil (With Good Communication In English) Salary:15,000 - 17,000 Take Home (Based On The Performance. Type : Inbound | Languages : Telugu, Hindi, Tamil

Candidate profile

• Open to freshers
• Graduate or equivalent
• Skills: Hindi, Inbound, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Telugu, Hindi, Tamil
• You are patient and customer-first

Salary and benefits

You will be paid ₹15,000 – ₹16,000 per month.

Roles and responsibilities

As a Customer Care Associate, your work will include:

• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Kalamassery, Kochi, Kerala
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Hr Globe Recruitment Service today.