Non Tech Support Executive - Non Vo...

Looking for a Non Tech Support Executive - Non Vo... role in Ghatkesar, Hyderabad? Hr Globe Recruitment Service is hiring now. You can earn up to ₹18,000/month. The team is filling 15 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi

Roles and responsibilities

As a Non Tech Support Executive - Non Vo..., your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: Domestic, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi
• A patient, customer-first attitude

What you get

Compensation: ₹15,000 – ₹18,000 per month.

Position details

• Job location: Ghatkesar, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

Ready to start? Upload your resume and apply to Hr Globe Recruitment Service today.