Ecommerce Account Manager

Looking for an Ecommerce Account Manager role in Pimple Saudagar, Pune? Hr.Vision Consultancy is hiring now. The team is filling 8 vacancies. Salary is up to ₹30,000/month.

Note from the employer

Manage & Grow Seller Accounts On Amazon.In. The Ideal Candidate Will Drive Sales Growth, Improve Seller Performance & Ensure An Exceptional Experience For Marketplace Sellers Through Continuous Support & Strategic Guidance. Manage Day-To-Day Operations & Performance Of Assigned Seller Accounts On Amazon.In. `. 1 - 2 Years Experience Compulsory. | Advanced Excel

Salary

You will be paid ₹20,000 – ₹30,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Advanced Excel
• Good English
• 1 - 2 Years Experience Compulsory.
• Advanced Excel
• Someone patient and polite

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Pimple Saudagar, Pune, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 8

Interested? Apply now on BetterJobs with your resume — Hr.Vision Consultancy reviews applications regularly.