Telecalling Executive

Hr Worad has an opening for a Telecalling Executive based in Salt Lake, Kolkata. Salary is up to ₹22,000/month. There are 5 open positions.

In the employer’s words

Immediate Hiring Technical Support Executive Salt Lake Sector V, Kolkata Work From Office 15,000 18,000 In-Hand Experience: 12 Years Requirements Voice Process / Bpo / Customer Support Experience Upselling & Cross-Selling Experience Must Excellent Customer Handling & Communication Skills English Hindi Bengali Mandatory Immediate Joiners Preferred Job Details 11:00 Am 7:00 Pm Monday Saturday Sunday Weekly Off Face-To-Face Interview Limited Opening Apply Now. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Bengali

What you will do

• You will escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.

What you get

Compensation: ₹15,000 – ₹22,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Bengali, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Bengali
• You are patient and customer-first

Position details

• Location: Salt Lake, Kolkata, West Bengal
• Vacancies: 5
• Timings: 11:00am - 7:00pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Hr Worad.