Tele Caller

Hriddhi Balaji has an opening for a Tele Caller based in Rajarhat, Kolkata. Great for first-time job seekers. You can earn up to ₹10,000/month. 2 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales

Roles and responsibilities

As a Tele Caller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Sales
• Basic English
• Freshers can apply
• Type: Sales

Salary

You will be paid ₹8,000 – ₹10,000 per month.

Job at a glance

• Work location: Rajarhat, Kolkata, West Bengal
• Employment type: Full time
• Vacancies: 2
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Hriddhi Balaji today.