Telecaller

Join Hrt Vacations Pvt Ltd as a Telecaller in Khandagiri, Bhubaneswar. The pay goes up to ₹12,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Requirements

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with CRM tools, Active listening, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• Someone polite and patient

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Job details

• Job location: Khandagiri, Bhubaneswar, Odisha
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: On-site

Ready to start? Upload your resume and apply to Hrt Vacations Pvt Ltd today.