Telecaller

Looking for a Telecaller role in Hafeezpet, Hyderabad? Hs Group Of Companies is hiring now. No experience? You can still apply. The team is filling 5 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Domestic, Sales | Marketing | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Gujarati

Requirements

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Marathi and Marketing
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Marketing
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Gujarati

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job details

• Work location: Hafeezpet, Hyderabad, Telangana
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Job type: Full time
• Interview: 11:00 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Hs Group Of Companies reviews applications regularly.