International Voice Process Agent

Hti Manpower Outsoursing Services Private Limited has an opening for an International Voice Process Agent based in Bommanahalli, Bengaluru. You can earn up to ₹30,000/month. 30 candidates will be hired for this role.

Note from the employer

Handle Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : Malayalam, Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Malayalam
• Good English
• Freshers can apply
• Languages: Malayalam, Hindi, English
• You are patient and customer-first

Pay and perks

You will be paid ₹21,500 – ₹30,000 per month.

Roles and responsibilities

In this role, you will:

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Job details

• Location: Bommanahalli, Bengaluru, Karnataka
• Work type: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Hti Manpower Outsoursing Services Private Limited today.