International Voice Process Agent

Htsb Buildcon Technology Opc Private Limited wants to bring on an International Voice Process Agent for its Tilak nagar, Delhi team. You can earn up to ₹40,000/month. The team is filling 10 vacancies.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Inbound | Languages : English

What you get

The salary for this role is ₹20,000 – ₹40,000 per month.

Day-to-day work

As an International Voice Process Agent, your work will include:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound
• Languages: English

Job at a glance

• Job location: Tilak nagar, Delhi, Delhi
• Job type: Full time
• Vacancies: 10
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Htsb Buildcon Technology Opc Private Limited today.