Ecommerce Account Manager

Hulo Fashion Private Limited is hiring an Ecommerce Account Manager in Jagatpura, Jaipur. The pay goes up to ₹25,000/month. 2 candidates will be hired for this role.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Email

What you get

Compensation: ₹25,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Basic Excel, Email
• Good English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Email
• A customer-first, patient attitude

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Position details

• Work location: Jagatpura, Jaipur, Rajasthan
• Employment type: Full time
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

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