Bpo Team Leader

Human Capital Solutions is hiring a Bpo Team Leader in Jayanagar, Bengaluru. You can earn up to ₹25,000/month.

Employer’s description

Leading The Team Of Telecallers. Advanced Excel. Client Management. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : English, Kannada

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹20,000 – ₹25,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Kannada, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: English, Kannada
• Someone patient and polite

Job at a glance

• Work location: Jayanagar, Bengaluru, Karnataka
• Vacancies: 1
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Human Capital Solutions.