Telecaller

Join Human Prosource as a Telecaller in Dombivali, Mumbai. Salary is up to ₹25,000/month. 2 candidates will be hired for this role.

In the employer’s words

Calling To Customers To Give First Hand Information About The Property. Feeding The Data In The System. Generating Leads & Following Up On The Same To Ensure Walk Ins. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Hindi and English, Complaint handling, CRM tools, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

Pay and perks

Compensation: ₹20,000 – ₹25,000 per month.

Day-to-day work

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Dombivali, Mumbai, Maharashtra
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Human Prosource reviews applications regularly.