Telecaller

Humming Birds Academy has an opening for a Telecaller based in Hatia, Ranchi. The pay goes up to ₹15,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About School Services (Alternative Number 9835769464. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

What the job involves

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English
• A calm under pressure, patient attitude

What you get

You will be paid ₹10,000 – ₹15,000 per month.

Position details

• Job location: Hatia, Ranchi, Jharkhand
• Interview timings: 9:00 AM - 11:00 aM | Monday to Saturday
• Shift: 9:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 1

Apply today and take the next step in your career with Humming Birds Academy.