Telecaller

Humsafar Matrimony is hiring a Telecaller in Barra, Kanpur. There are 30 open positions. You can earn up to ₹8,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Hindi

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• You are customer-first and polite

Compensation

Compensation: ₹6,000 – ₹8,000 per month.

Position details

• Location: Barra, Kanpur, Uttar Pradesh
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Humsafar Matrimony reviews applications regularly.