Telecaller

Join Hungry Bird IT Consulting Services Pvt Ltd as a Telecaller in Koti, Hyderabad. The pay goes up to ₹20,000/month.

Employer’s description

Hiring Telecaller / Crm Executive Hyderabad (Female Preferred). Handle Lead Calling, Customer Follow-Ups, Crm/Excel Updates, And Site Visit Coordination. Good Communication, Basic Computer Knowledge, And Strong Follow-Up Skills Required. Real Estate Experience Preferred But Not Mandatory. 1 - 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Complaint handling, Hindi and English, Typing speed, Verbal communication
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

Quick facts

• Work location: Koti, Hyderabad, Telangana
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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