Telecalling Executive

Hydro Green Technology is hiring a Telecalling Executive in Dwarka, Delhi. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Verbal communication, Hindi and English, CRM tools, Complaint handling
• Good English
• Freshers can apply
• A calm under pressure, polite attitude

Quick facts

• Work location: Dwarka, Delhi, Delhi
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Hydro Green Technology.