Telecaller

A new Telecaller role is open at hyrocare Diagnostic Lab, Nagarbhavi, Bengaluru. Great for first-time job seekers. You can earn up to ₹14,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Active listening, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Salary

Salary: ₹10,000 – ₹14,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Nagarbhavi, Bengaluru, Karnataka
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by hyrocare Diagnostic Lab.