Telecaller

Join Hyview Constructions as a Telecaller in Nagole, Hyderabad. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you get

The salary for this role is ₹12,000 – ₹15,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Hindi and English, CRM tools, Active listening and Typing speed
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Position details

• Location: Nagole, Hyderabad, Telangana
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Hyview Constructions.