Field Collection Executive

Looking for a Field Collection Executive role in Rajarhat, Kolkata? I Banerjee & Associates is hiring now. Salary is up to ₹16,000/month. There are 5 open positions.

Employer’s description

Contact The Customer And Negotiate For Overdue Payment. Can Earn Incentive Based On Your Performance. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹12,000 – ₹16,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Candidate profile

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with Hindi and English, Typing speed, Active listening, CRM tools
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Quick facts

• Job location: Rajarhat, Kolkata, West Bengal
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — I Banerjee & Associates reviews applications regularly.