Telecaller

I bet India wants to bring on a Telecaller for its Malappuram team. Freshers can apply. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Verbal communication, Typing speed, Active listening, Complaint handling
• Basic English
• Freshers can apply
• Someone polite and patient

Compensation

The salary for this role is ₹10,000 – ₹12,000 per month.

Position details

• Work location: Malappuram, Kerala
• Job type: Full time
• Vacancies: 1
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — I bet India reviews applications regularly.