Operations Supervisor

I. M. Marbles & Granite's is hiring an Operations Supervisor in Murali Nagar, Visakhapatnam. Salary is up to ₹20,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Roles and responsibilities

As an Operations Supervisor, your work will include:

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Hindi and English, Verbal communication, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• Someone customer-first and polite

Job details

• Job location: Murali Nagar, Visakhapatnam, Andhra Pradesh
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to I. M. Marbles & Granite's today.