Telecaller

I Makeup Pvt Ltd is looking for a Telecaller to join its team in Sector-52, Chandigarh. The pay goes up to ₹20,000/month. There are 4 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹12,000 – ₹20,000 per month.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Typing speed, Hindi and English, Active listening and Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.

Job at a glance

• Work location: Sector-52, Chandigarh, Chandigarh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4
• Employment type: Full time

Ready to start? Upload your resume and apply to I Makeup Pvt Ltd today.