Telecaller

I Max View has an opening for a Telecaller based in Teynampet, Chennai. Great for first-time job seekers. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Salary: ₹15,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Education: Tenth Pass
• Good knowledge of Complaint handling, Verbal communication, Hindi and English and Active listening
• Female Only
• No English required
• Freshers can apply
• A customer-first, calm under pressure attitude

Day-to-day work

Here is what a typical day looks like:

• You will handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Teynampet, Chennai, Tamil Nadu
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by I Max View.