Client Support Executive

I-Sourcing Technologies Private Limited wants to bring on a Client Support Executive for its Navrangpura, Ahmedabad team. The team is filling 2 vacancies. Great for first-time job seekers. The pay goes up to ₹20,000/month.

Note from the employer

We Are Hiring A Client Support Executive To Handle Customer Calls, Resolve Queries, Provide Product Information, And Ensure Timely Issue Resolution. The Role Includes Maintaining Customer Records, Follow-Ups, & Coordination With Internal Teams. Good Communication Skills & Computer Knowledge Required.Freshers Are Also Welcome With Good Communication. Type : Inbound | Languages : Gujarati, Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with English, Gujarati, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Gujarati, Hindi, English
• Someone customer-first and patient

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Navrangpura, Ahmedabad, Gujarat
• Work type: Office-based
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Apply today and take the next step in your career with I-Sourcing Technologies Private Limited.