Tele Caller

Ias Hr Solutions is looking for a Tele Caller to join its team in Saroli, Surat. The pay goes up to ₹20,000/month. The team is filling 5 vacancies.

Note from the employer

Candidate Should Have Min. 1-2 Yrs Experience Of Telecalling, Have Good Communication Skills, Good Convincing Ability To Convert Lead To Sales, Clients Retention Skills Required,. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.

Eligibility

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of English, Gujarati and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• Someone patient and calm under pressure

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Job at a glance

• Job location: Saroli, Surat, Gujarat
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

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