Customer Support Executive

Ibisfab is looking for a Customer Support Executive to join its team in Punagam, Surat. The team is filling 3 vacancies. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Tamil, Telugu, Bengali, Marathi, Hindi, English

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Day-to-day work

• Follow up on leads and convert them into sales
• Identify and approach new customers in the assigned territory
• Achieve monthly sales and collection targets.
• Record visits, calls and orders in the CRM or daily report
• Share market and competitor feedback with the team
• You will build long-term relationships with existing clients.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Marathi, Tamil and Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Tamil, Telugu, Bengali, Marathi, Hindi, English
• A target-driven, confident attitude

Job at a glance

• Work location: Punagam, Surat, Gujarat
• Work mode: On-site
• Openings: 3
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ibisfab.