E-Commerce Customer Support Executi...

Start your next role as an E-Commerce Customer Support Executi... with Ibisfab in Punagam, Surat. The team is filling 5 vacancies. The pay goes up to ₹17,000/month.

In the employer’s words

Handle Customer Inquiries Via Phone, Email, Whatsapp, And Chat.Resolve Order, Shipping, Return, And Refund-Related Queries.Coordinate With Logistics And Internal Teams To Ensure Smooth Order Fulfillment.Maintain Excellent Customer Satisfaction Through Prompt And Professional Support.Update Customer Records And Manage Support Tickets. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer

Roles and responsibilities

• You will keep simple daily records of your work.
• Follow company processes and safety guidelines
• Coordinate with your supervisor and team members
• You'll raise issues early and suggest practical fixes.
• Maintain a professional attitude with customers and colleagues
• Complete assigned tasks accurately and on time

Pay and perks

Salary: ₹13,000 – ₹17,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Computer
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer
• A well organised, reliable attitude

Job at a glance

• Location: Punagam, Surat, Gujarat
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

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