Tele Caller

Ibrisk Consultancy Services wants to bring on a Tele Caller for its Kodambakkam, Chennai team. The pay goes up to ₹25,000/month. 10 candidates will be hired for this role.

In the employer’s words

Contact Customers Regarding Overdue Loan Payments. Follow Up With Customers. Negotiate Repayment Plans And Ensure Timely Collections. Resolve Customer Queries Related To Loan Repayments. Update Call Records And Collection Status In The System. Achieve Assigned Collection And Recovery Targets. Type : Outbound | Languages : Tamil, English

Roles and responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Outbound and Tamil
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Tamil, English
• A customer-first, calm under pressure attitude

What you get

Salary: ₹13,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Job location: Kodambakkam, Chennai, Tamil Nadu
• Work mode: Office-based
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ibrisk Consultancy Services.