Client Relation Manager

Join IBV Technologies Private Limited as a Client Relation Manager in Raja Park, Jaipur. You can earn up to ₹20,000/month. 11 candidates will be hired for this role. Great for first-time job seekers.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Marketing | Type : Sales, International, Inbound | Languages : English

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Inbound, International, Marketing and Sales
• Female Only
• Good English
• Freshers can apply
• Marketing
• Type: Sales, International, Inbound
• Languages: English
• You are customer-first and patient

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Job details

• Job location: Raja Park, Jaipur, Rajasthan
• Interview: 11:00 AM - 4:00 PM | Monday to friday
• Openings: 11
• Timings: 9:00 AM - 5:00 PM | Monday to Friday
• Work mode: On-site
• Employment type: Full time

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