Client Relation - Non Voice

A new Client Relation - Non Voice role is open at IBV Technologies Private Limited, Raja Park, Jaipur. Great for first-time job seekers. There are 11 open positions. The pay goes up to ₹20,000/month.

Employer’s description

Handle Via Chat Process And Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound | Marketing | Languages : English

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Inbound, International and Marketing
• Female Only
• Good English
• Freshers can apply
• Type: International, Inbound
• Marketing
• Languages: English
• A polite, calm under pressure attitude

Day-to-day work

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Raja Park, Jaipur, Rajasthan
• Work mode: Work from office
• Shift: 9:00 AM - 6:00 PM | Monday to Friday
• Employment type: Full time
• Vacancies: 11
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday

Ready to start? Upload your resume and apply to IBV Technologies Private Limited today.